eSIM Guide
Install your eSIM using QR code or LPA details.
What you need
- An unlocked eSIM-compatible device
- Stable Wi‑Fi connection during installation
- QR code or LPA string from your dashboard
iPhone (iOS)
- Open Settings → Cellular (or Mobile Data)
- Tap Add eSIM
- Scan the QR code from your dashboard
- If scanning fails, choose Enter Details Manually and paste the LPA string
Android
- Open Settings → Network & Internet → SIMs
- Tap Add SIM → Download a SIM instead
- Scan the QR code from your dashboard
- If available, use manual code entry and paste the LPA string
Troubleshooting
If installation fails, ensure your device is unlocked, your OS is updated, and you are connected to Wi‑Fi. If you still can’t install, contact support with your eSIM ICCID and order reference.